Call Detail Records (CDRs) generated by Avaya communication systems store information about telephone calls. A critical piece of data within these records is the destination phone number entered by the caller. This information allows administrators to track call patterns, analyze usage, and ensure accurate billing.
The recording of these numbers provides crucial benefits. It enables organizations to monitor employee productivity, identify potential toll fraud, and optimize network resource allocation. Historically, this capability has been vital for managing telecommunications costs and ensuring compliance with regulatory requirements.
